Last updated: September 4, 2026
ESKY SUPPLY CO., LTD (“ESKY,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.eskysupply.com, contact us, submit an inquiry, or otherwise interact with us.
1. Who We Are
ESKY SUPPLY CO., LTD Jinhua, Zhejiang, China Email: info@eskysupply.com Phone / WhatsApp: +86 135 3055 5419
For privacy-related requests, contact us at info@eskysupply.com.
2. Information We May Collect
Depending on how you use our website, we may collect:
- Contact information, such as your name, company name, work email, phone number, and WhatsApp number.
- Project information, such as product requirements, estimated quantities, application details, drawings, CAD files, specifications, samples, and messages submitted through our forms.
- Business information you provide during quotation, sampling, tooling, manufacturing, or other project discussions.
- Technical information, such as IP address, browser type, device type, operating system, referring pages, and basic website usage information.
- Cookie and analytics information, where permitted and where you have provided consent when consent is required.
Please do not submit personal information that is not necessary for your business inquiry.
3. How We Use Information
We may use personal information to:
- Respond to inquiries and requests for quotation.
- Review drawings, product concepts, and manufacturing requirements.
- Provide DFM feedback, quotations, samples, tooling, production, inspection, assembly, packaging, and related services.
- Communicate about current or potential projects.
- Improve our website, services, and customer experience.
- Maintain website security and prevent misuse, fraud, or technical issues.
- Comply with legal, tax, regulatory, or contractual obligations.
- Send business communications where permitted by applicable law. You may opt out of marketing communications at any time.
We do not use inquiry data for unrelated purposes.
4. Legal Bases for Processing Where Applicable
Where laws such as the EU or UK GDPR apply, we process personal information on one or more of the following bases:
- Legitimate interests, such as responding to B2B inquiries, managing customer relationships, improving services, and protecting our website.
- Steps before entering into a contract, such as reviewing a drawing or preparing a quotation.
- Performance of a contract, when processing is necessary to carry out an agreed project.
- Legal obligations, where we are required to retain or disclose information.
- Consent, where applicable, including certain cookies or marketing activities.
Where we rely on consent, you may withdraw it at any time.
5. Drawings, CAD Files and Project Information
Files submitted through our website or by email may contain confidential business information. We use submitted project files only for legitimate business purposes related to your inquiry or project.
If a separate non-disclosure agreement applies, that agreement governs confidentiality to the extent of any conflict with this Privacy Policy.
Do not upload files that you do not have the right to share.
6. How We Share Information
We may share information only where reasonably necessary with:
- ESKY personnel involved in sales, engineering, tooling, production, quality control, assembly, packaging, or project management.
- Service providers that support website hosting, email, analytics, file storage, security, communications, or other business operations.
- Professional advisers where necessary.
- Government, regulatory, law-enforcement, or legal authorities where required by law.
We do not sell personal information.
If we use advertising or analytics technologies that legally constitute “sharing” under certain privacy laws, we will provide the controls required by applicable law.
7. International Data Transfers
Because ESKY is based in China and serves international customers, information may be transferred to and processed in countries other than the country where you are located.
Where required by applicable law, we take reasonable measures to protect personal information transferred internationally.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including quotation follow-up, project records, contractual obligations, quality traceability, legal requirements, dispute resolution, and legitimate business records.
Retention periods may vary depending on the nature of the inquiry or project.
9. Cookies and Similar Technologies
We use essential cookies and may use optional analytics or other technologies as described in our Cookie Policy.
Where consent is legally required, non-essential cookies will not be activated until you choose to allow them.
You can change your cookie preferences at any time through the cookie settings available on our website.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion, subject to legal and contractual exceptions.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request data portability where applicable.
- Opt out of certain marketing communications.
- Exercise other rights available under applicable privacy law.
To make a request, email info@eskysupply.com. We may need to verify your identity before completing certain requests.
If the GDPR applies, you may also have the right to lodge a complaint with the relevant data protection authority.
11. California Privacy
If the California Consumer Privacy Act or California Privacy Rights Act applies to ESKY’s processing of your information, California residents may have rights including access, correction, deletion, and rights relating to the sale or sharing of personal information.
ESKY does not sell personal information.
If our practices change in a way that requires additional California notices or opt-out mechanisms, we will update this policy and provide the required controls.
12. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect information from unauthorised access, disclosure, alteration, misuse, or loss.
No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
13. Third-Party Links
Our website may link to third-party websites. Their privacy practices are governed by their own policies, and ESKY is not responsible for those practices.
14. Children
Our website is intended for business users and is not directed to children. We do not knowingly collect personal information from children through this website.
15. Changes to This Policy
We may update this Privacy Policy when our website, services, technologies, or legal obligations change. The revised version will be posted on this page with an updated “Last updated” date.
16. Contact
For privacy questions or requests:
ESKY SUPPLY CO., LTD Jinhua, Zhejiang, China Email: info@eskysupply.com Phone / WhatsApp: +86 135 3055 5419